I DO NOT SEE ANY OF YOUR CARD DETAILS AS THIS IS DONE SECURELY THROUGH PAYPAL OR THE BANK TRANSFER SYSTEM.
Bank Transfer or Cheque -If you would like to pay by cheque or bank transfer please contact mefor address or bank details.
Cheque's require 10 working days for bank clearance, before items can be dispatched.
PayPal - Add to Basket -Please order directly from the Blue Bow Designs website. Please ensure your address details are correct.
You do not need to have a PayPal account to pay via PayPal - when you go through to the PayPal payment area, please just click on the ' Pay with a debit or credit card' link and you will be able to pay without registering for an account, if you prefer.
PayPal Invoice - to your e-mail -If you would like to pay by PayPal invoice to your e-mail, please contact meand I can forward an invoice to your e-mail fro your order. Full payment is required within 7 days of invoice to secure your place in my diary.
Purchase order -If you are a council or company and would like to arrange to pay by purchase order please contact medirectly.
Returns and Cancellations
Please note that personalised and made to order items are non-returnable as they are personal to you.
Cancellations- I try to make up order as soon a possible. If you need to cancel your order please do this as soon as possible. If however you have been advised that your order has been made unfortunately refunds cannot be issued as each order is unique and made to order especially for you.
I have every confidence you will be delighted with your purchases, if however you are not please let me know with in 7 day.
Returns must be completed within 30 days for a refund. Non personalised items only i.e. which have not been made especially to order.
If returning un-personalised items, please send by recorded delivery so you have proof of return. The cost of return postage is your responsibility.
How Long Will Your Order Take To be Made ?
All orders are cut, sewn, printed and made to order from materials in stock. I always try send out all orders as soon as possible.
Printed ribbons can normally be dispatched within 2-3 working days, from your order confirmation e-mail from me.
Cut card shapes can normally be dispatched within 2-3 working days, from your order confirmation e-mail from me.
Large Orders please allow for dispatch within 7- 10 *** working days , from your order confirmation e-mail from me.***
Please note these lead times may vary, as some times of the year are busier than others.
In a rush? Please email me directly, as I can often rearrange my schedule and post out by special delivery if required.
***OVERSEAS / INTERNATIONAL order please see below in black ***
UK packaging and delivery. Order value
£2 £0.01 - £9.99
£4 £10 - £24.99
£5 £25 - £74.99
£6 £75 - £149.99
£7 £150 +
Most personalised items will need to be signed for on delivery.
The vast majority of items are sent by either first class, first class recorded or Special delivery unless they are large or bulky. Some of the large and heavy orders need to be sent by courier, so can take 3-5 days from dispatch to delivery.
I always try to get designs made and dispatched as soon as possible.
In a hurry or need your order quickly? Please email me as I can often re arrange the schedule to fit in with your requirements.
Please try to allow plenty of time to order as at times I am very busy with orders and designs.
Your order will be dispatched to the address given by you on your PayPal invoice.
By placing an order with Blue Bow Designs.co.uk it is deemed that you have read, understood and agreed to the terms and conditions of Blue Bow Designs.
Delivery prices are for UK only.
PayPal can only calculate postage for the UK.
Any additional delivery charge for international/overseas orders will be invoice via PayPal which will be dispatched by International Signed For.
All international customs duties are the responsibility of the customer to check and pay when imported into your country.
Please check if you need to pay duties/customs in your country before placing an order.
It is the customers responsibility to ensure they leave enough time for their order to get to them especially when ordering internationally.
Over Seas and International Orders
When placing an order from outside the UK via PayPal, please note additional postage will be invoiced, as postage rates can only be charged/calculated for UK only on PayPal.
Orders are sent by International insured and sign for.
Please allow yourself extra time for over seas orders as delivery can take quite sometime to clear customs .
Customs - Duty Outside the EU
All customs duties will need to be paid for your order in your country and are your responsibility to pay.
Blue Bow Designs does not receive any of the customs charged in your country.
Please be aware you might have to pay customs duties for your order in your country. These are payable when your parcel goes through customs.
Your goods may be subject to customs/duty charges and fees, dependent on the contents and value, which the recipient/buyer will be required to pay prior to the parcel being released.
The customs authorities in the country of destination determine whether/if charges are due on imported goods and the thresholds applicable will vary for each country.
Blue Bow Designs cannot advise as to what these charges may be, however your relevant foreign embassy or overseas customs administration of the country should be able to help on any customs duty related queries
You will need to check the price you need to pay for your countries taxes. I do not have this information/details.
You are responsible for any additional charge which may be payable in your country.
All these charges are Tax in your country and nothing comes back to Blue Bow Designs.